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Terms and conditions


Refund Policy 

Once order cancelled or has returned by customers and which has been accepted by us, their refund will be processed in the original mode of payment, which will be credited within 2 to 7 working days.

Cancellation Policy

In this policy you can cancel your order up to the 24 hours from the time of order placed but before product shipment. In such a case we will refund any payments already made by you for the order. If order canceled after product shipping, then shipping charges will be beared by customer.

Return Or Exchange Policy

  • The Product which has been delivered to customer can be returned or exchange within 24 hours of product received by customer with some genuine reason.
  • The products which are made by machine shades will not be taken back or will not be replaced.
  • Returned product will not be taken back if it was broken or used by customer.
  • In return case shipping will be beared by customer.
  • If customer cancel order after product shipment, then shipping charges will be beared by customer.
  • To place a return request, please write an email to onlinepaints2020@gmail.com or contact +91-7737377157.

Shipping Policy

  • We generally ship within 1 or 2 days after the payment has been received.
  • Primering takes 1 days and Orders will be dispatched within 24 hours of working period after the Order has been placed.
  • For Customized products kindly budget 1 days extra, and Orders will be dispatched 1 – 2 days after the Order has been placed.
  • Dispatches for the day are boxed by 4.00 p.m. and are picked up at 5.00 p.m.
  • There are no dispatches on the weekends or public holidays.

Other Policy

  • We have all rights to change or terminate any policy at any time.
  • The Products which are made by machine shades will not be taken back.
  • The products which are broken by customer or used by customer will not be taken back.
  • Before returning any product, the customer must insure himself that, the product seal has not been broken or it must not tried to unpackage by them. It will be inspected by our experts at the time of returning product.
  • If we found that product seal or its packet has been tried to open by customer, the product will not be taken back.
  • The product will be not be taken back if customer has no genuine reason of returning that product.
  • Colour images shown are for inducations only acctual colour shade may varry in original
  • All Products and Colour images shown in product pages are for indications only acctual product and colour shades may varry from original.
  • We are not liable to give any type of warranty or guarantee on any product.
  • Any brand product that has been purchased by user shall take product warranty or guarantee or any other service if it provide its service in that particular area where user consuming the product.
  • Read all instructions written on the product “direction of use” before using any type of product.
  • Shake well all liquid or paste products before its use.
  • No matter where you’re located, all conflicts will be subject to Jodhpur jurisdiction.
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